Workshops
& Seminars: Money-Back Guarantee
Terms, Conditions & Refund Procedure
At Investing for the
Soul, we do everything possible to ensure participants a fully
satisfying and rewarding workshop experience. Hence, we offer a
money-back guarantee, subject to the terms, conditions and refund
procedure as outlined below.
Terms & Conditions
A workshop participant
(hereinafter referred to as ‘participant’) may claim a full refund of
fees paid providing the following conditions are met.
1) The participant’s
payment to Ron Robins or Investing for the Soul has been
deposited and cleared into our bank account.
2) That the participant
attended all required sessions, both arriving on time and not departing
before the end of all workshop sessions, and that they did not cause
discomfort or difficulties for other workshop participants, or interfere
with the conduct of the workshop generally.
3) That the participant did not extend time
allotted for breaks beyond the stated scheduled time allowed for such
breaks.
Refund Procedure
4) That Ron Robins
receives the refund request by mail (only), dated and signed by the
participant, within 7 days of the end of the workshop. Letter must
state:
-
a) Participant’s name,
address, telephone number and e-mail address (optional).
-
b) Full dates, times
and location of workshop.
-
c) Name and address to
whom refund cheque is payable.
-
d) That they attended
all relevant sessions, and met the conditions as setout in points 2) and
3) above.
-
e) That the knowledge
and information gained in the workshop will not benefit their investment
decisions now, or at any time in the future.
5) A refund cheque for the full workshop fee –
less an amount for meals, if so included in workshop fee - will be
mailed to participant within 21 days upon receipt of refund request
letter.
Please note:
6. No refund requests
can be entertained either during or at end of workshop. Refund requests
must follow above procedure.
7. Above terms,
conditions and refund procedure are subject to change without notice.
Cancellation/Refund Policies
1. Cancellation by registrant. If cancelled prior to workshop date, you may receive
credit towards a future workshop, or receive a refund cheque, by mail,
of the amount you paid (and cleared in our account) less a $10
cancellation fee and an amount for meals, if any, that we might be
liable for. There is no refund if cancellation occurs on day of
workshop.
2. Cancellation by Investing for the Soul. If cancelled prior to
workshop date, you may receive credit towards a future workshop, or
receive a refund cheque, by mail, of the amount you paid (and cleared in
our account). Please note that we cannot accept liability for any
travel, accommodation or other costs that a potential workshop
participant might incur due to our cancellation.
If a workshop has to be postponed due to inclement weather or
circumstances beyond our control, it is up to our discretion as to
whether or not refunds are issued.
A refund cheque, due to a cancellation, will be mailed to a prospective
participant within 21 days after the workshop date.
We withhold the right to decline the registration and/or attendance of
anyone at a workshop.
Also, we reserve the right to change course locations, schedules, fees
and workshop leader/facilitator where necessary. |
